
- Company Info
- About Us
- Contact Us
- Privacy Policy
- Terms & Conditions
- Shipping Guide
- Delivery Information
- Return Policy
- Cancellation Policy
- Payment Methods
- Order & Size Chart
- How to Order
- Bedding Size Chart
Privacy Policy
This privacy statement covers the site www.enjoybedding.com.
All personally identifiable information Enjoybedding collects.
All personally identifiable information third parties collect through the Web site.
All organizations that collects the information.
How Enjoybedding uses the information.
With whom Enjoybedding may share user information.
What choices are available to users regarding collection, use and distribution of the information.
What types of security procedures are in place to protect the loss, misuse or alteration of information under Enjoybedding control.
How users can correct any inaccuracies in the information.
Information Collection and Use
Enjoybedding is the sole owner of the information collected on www.enjoybedding.com. Enjoybedding collects information from our users at several different points on our Web site.
Shopping Cart
In order to purchase items from this Web site, a user must first complete the registration form. During application process a user [is required to] give[s] contact information (such as name and email address), physical address and credit card information for purposes of the transaction. We require this information because we will:Contact the user about services on our site for which he/she has expressed interest; and Process orders submitted by our users.
Information Use
Information provided to Enjoybedding is not shared with any entities or parties who are not specifically in the business of providing Bedding products. Your information will not be sold, shared or otherwise distributed to anyone other than our Bedding vendors and manufacturers who require this shared information for purposes of shipping your product. We understand and value the need for privacy with financial and personal information, and guard such data with the utmost care.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every 6 months, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Ordering
Most orders ship within 48 to 72 hours from order date. All orders are charged at the point of sale. If a Bedding product is backordered we will contact you by phone or email. Please expect to receive your Bedding product in approximately 7-10 business days. Please note that these shipping/delivery times are estimates and are not guaranteed.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Pricing Policy
Enjoybedding.com support two kinds of order:
1, Order Enjoybedding.com standard size products,
2, to be customized according to customers' own actual size,
According to the custom of the actual size of the customer's own situation, we will charge a 30% customization fee.
Enjoybedding strives for accuracy in all item descriptions, photographs, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Enjoybedding shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers on occasion, to accurately depict the number of users on our site, the average traffic and/or usage statistics of the Enjoybedding site, and other relevant information. This information is used to evaluate the viability and performance of www.enjoybedding.com. This is not linked to any personally identifiable information.
Return Policy
Buy the Bedding products, Just return it within 15 days for a full refund.
All you need to do is fill out this brief form and we will contact you with your Return Authorization number. Bedding products need to be repackaged like new in the original packaging. RA# needs to be on the outside of the packaging.
Ship using any carrier you choose that can provide a tracking number for your package. Ship to the address given to you by our customer service department. Cost of return shipping is the responsibility of the customer.When we receive the bedding in the original condition, your credit card will be refunded or an exchange can be made, which ever you prefer. Credits may take up to 15 business days to process.In the event of buyers remorse on furniture, a 15% restocking fee and freight to and from destination will be collected.All custom made bedding is not returnable.
*All returns MUST have a Return Authorization number and instructions prior to sending back.
Returned Bedding products must be in original unused condition. Returned products may be refused or assessed a restocking fee if not returned in the original packaging. Used products will not be accepted under any circumstances, and will be returned to the original purchaser at their expense.
*All bedding products that are refused by the customer will be charged shipping fees for initial delivery and any fee associated with returning to manufacturer.